The effective public manager : achieving success in a changing government - Cohen, Steven, 1953 September 6-; Eimicke, William B.; Heikkila, Tanya (San Francisco : Jossey-Bass, 2008)
The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service.
Includes bibliographical references (p. 345-364) and index.
Keywords: Public administration