The effective public manager : achieving success in a changing government / Steven Cohen, William Eimicke, Tanya Heikkila.

By: Contributor(s): Material type: TextPublication details: San Francisco : Jossey-Bass, c2008.Edition: 4th edDescription: xxvii, 377 p. ; 24 cmISBN:
  • 9780470282441 (cloth)
  • 0470282444 (cloth)
Subject(s): DDC classification:
  • 352.3 22
LOC classification:
  • JF1351 .C574 2008
Online resources:
Contents:
The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service.
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Includes bibliographical references (p. 345-364) and index.

The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service.

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